COVID-19 Protocols

Hygiene in casinos

We have implemented the following hygiene protocols in our casinos to ensure the safety of our guests and staff.

Employees are required to sanitise their hands before starting their shift, between guest interactions and after handling cash.

All cash desks, card machines and devices, Cash IOs, promo kiosks and MVG desks will be sanitised after each guest interaction.

Hand sanitiser will be made available throughout the gaming floors and at tables, for guests to use.

All tables equipment and furniture will be cleaned on a scheduled basis or between games.

An ongoing chip-cleaning program will be implemented on a rotational basis. Sanitiser will also be available for guests to clean their chips.

Only 70% alcohol-based hand sanitisers are used at Sun International.

Physical distancing in casinos

Please keep a physical distance of 1.5 metres from people and groups you are not travelling with. Lift capacity will be capped at 30% and excess furniture in common areas will be removed to ensure physical distancing.

Only MVG cardholders will be allowed access to the casino.

Capacity on the gaming floor will be limited to between 33% and 50%.

Every second slot machine will be turned off or locked to ensure a 1.5-meter distance.

Blackjack and American Roulette tables will have a maximum of four (4) seats at each table, while Baccarat tables will have five (5) seats.

Seats, tables and booths will be reconfigured with physical barriers or removed to allow for appropriate physical distancing.