Terms & Conditions
First Right of Refusal
Within 90 days prior to the Arrival Date should a tentative reservation be held and Sun International receives a request for a confirmed booking for the same dates, Sun International will give the Company/Group the first right of Refusal to secure the booking by paying the deposit due within 48 hours of notification. Outside of 90 days prior to the Arrival Date, first right of refusal will apply 14 days after booking and the Company would need to secure the booking by paying the deposit due within 48 hours of notification.
Cancellation and Reduction
Should the specified deadlines not be adhered to, Sun International will release the reserved accommodation without notice. Where applicable, penalty and reduction charges will be raised as set out in the applicable signed agreement with Sun International, as noted in the below cancellation and reduction table:
The penalty charge will be based on the number of rooms held per hotel per night for the full stay at the time of the cancellation or reduction and will be equal to the value of rooms cancelled or reduced per hotel within the date range specified in the cancellation and Reduction Table above, at the Contracted Room Rate for the full duration of the booking.
The penalty charge will be payable immediately on receipt of the invoice.
Non-arrival of Confirmed Group Reservations will result in a no-show penalty equal to 100% of the nightly Reserved Room Rate per room not taken up per night for the full stay period. This amount will be payable on the Arrival Date, unless otherwise agreed upon in writing between the parties.
Payment
Payment to be made via bank transfer or EFT into the following account:
| BANK: | SIML Advance Deposit Bank Account |
| ACCOUNT DETAILS: | Nedbank Limited |
| ACCOUNT NUMBER: | 1207864226 |
| BRANCH CODE: | 198765 |
| SWIFT CODE: | NEDSZAJJ |
Your Group ID to be used as reference for your payment.
Payment remittance advises, together with this invoice, to be sent to the payments department via email: payments@suninternational.com to ensure correct allocation.
Failure to forward required payment details once payment has been made, could result in the release of the rooms held.
Visas
It remains the responsibility of the traveller to secure the necessary visas required.