Reservation &
RCI Deposit Rules
RESERVATION PROCESS
Booking and reservation procedures change depending on your membership type and the week you wish to book.
Contact Sun Vacation Club Customer Care on +27 11 780 7811. Alternatively you may email: bookings.svc@suninternational.com.
Quote your Sun Vacation Club member number and go through the mandatory security checks.
Flexi members:
Request the dates you wish to occupy.
Peak Week members:
Confirm your Peak Week reservation.
The reservation confirmation letter will be emailed to you.
Retain the reservation confirmation letter to obtain entrance at Sun City.
SPACE BANKING
(i.e. Depositing) Process
- Flexi season modules may be space banked directly via the SVC Member portal.
- Contact Sun Vacation Club Monday-Friday during office hours (08:30am-17:00pm) via:
- Email: sunexchange.svc@suninternational.com or
- SVC Customer Care: 011 780 7811
- Should your space bank request be approved, Sun Vacation Club will proceed with space banking your unused time and send the space bank letter directly to RCI or TRC on your behalf.
- RCI or TRC will notify you via SMS or email within 48 hours to confirm your space banking and the number of points allocated.
Reservation Rules
Space Banking Rules
Things you need to know about
spacebanking with RCI® and TRC
- It’s free to Spacebank with RCI® and TRC
- Levies must be paid before you Spacebank.
- You will receive trading points or tier credits when you Spacebank your week/s.
- Your trading points or tier credits can be used to Exchange for another holiday at a different resort.
- You can view your trading points or tier credits by visiting RCI.co.za or theregistry.com
- Spacebank with RCI 180 days before your week starts for maximum trading points.
- You lose trading power if you do not Spacebank early.
- Spacebanks can be blocked or frozen if levies are not paid.
- Spacebanks are key to making the Exchange system work for you.
- You can travel up to 3 years after the start of your Spacebanked week.
- Once you Spacebank your week, you can let friends and family use it by purchasing a Guest Certificate.
- If you don’t want to go back to your own resort, always Spacebank your week.
- Keep track of your Spacebanks online or via the account statement emailed monthly.
Get in Touch
GENERAL ENQUIRIES
SVC CUSTOMER CARE